Multiple Chase.com customers have reported logging in to their bank accounts, only to be presented with another customer’s bank account details. Chase has acknowledged the incident, saying it was caused by an internal “glitch” Wednesday evening that did not involve any kind of hacking attempt or cyber attack.
Trish Weller, director of communications for the retail side of JP Morgan Chase, said the incident happened Wednesday evening, for “a pretty limited number of customers” between 6:30 pm and 9 pm ET who “sporadically during that time while logged in to chase.com could see someone else’s account details.”
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