Energy giant ExxonMobil recently sent snail mail letters to its Plenti rewards card members stating that the points program was being replaced with a new one called Exxon Mobil Rewards+. Unfortunately, the letter includes a confusing toll free number and directs customers to a parked page that tries to foist Web browser extensions on visitors.
The mailer (the first page of which is screenshotted below) urges customers to visit exxonmobilrewardsplus[dot]com, to download its mobile app, and to call “1-888-REWARD+” with any questions. It may not be immediately obvious, but that “+” sign is actually the same thing as a zero
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